Shipping is free in all products!

PEAR PENGUIN is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.
It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.
At www.pearpenguin, we collect:

• Your name and surname
• Your email address
• Your physical address
• Your phone number
• The data about the browser and device you use to view the store
• The way you navigate the store

We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.
We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)
Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

• Payment services use your credit card number, your name and surname to verify and process your payments for our products
• Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
• Postal services use your first name, last name, and physical address to arrange the product delivery for you
• Mass mailing services use your email address to send you emails (if you have subscribed for them)

If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.
If you don’t agree to these terms, please leave the website.
You can email us at info@pearpenguin.com and ask:

• To receive the copy of your personal details we have collected
• To delete your personal details from our system
• To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

We are doing our best to guarantee the security of your personal details while keeping and using them.
Thank you for your cooperation!

Checkout is fast, safe and secure.

Returns & Refunds Policy

At Pear Penguin, we strive to ensure your complete satisfaction with a 30-day money back guarantee and easy returns with every purchase. If, for any reason, you are not entirely satisfied with your order, we are here to help. Please review our returns & refunds policy below:

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

*Note-It may take between 10-15 business days for the refunded amount to appear in your account*

- Replacements:

If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect in order for a replacement to be issued. 

If your order has been in transit longer than 5 days outside of the estimated delivery window of the country the order is being shipped to, we will issue a replacement order to be shipped. 

-Returns

-We accept returns within 30 days from the date of delivery.

-To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging

Return Process:

-To initiate a return, please contact our customer service team at info@pearpenguin.com to obtain a return authorization.

-Once your return is approved, please securely package the item(s) and include the original proof of purchase or order confirmation.

Return Shipping:

-Please ship your return to the following address:

Pear Penguin

8 Southmere Terrace

West Yorkshire 

Bradford BD7 4EB

United Kingdom

We do not issue the refund if:

Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*For more information email us at info@pearpenguin.com*

Delivery is fast and efficient

Email- info@pearpenguin.com

Phone- +44 1274 228514

Welcome to Pear Penguin, your one-stop destination for a diverse range of high-quality products that cater to your every need. At Pear Penguin, we take pride in offering an extensive selection of items that are curated to enhance your lifestyle, whether it's for your home, personal care, fashion, or beyond.

Discover a world of possibilities as you explore our virtual aisles, filled with an array of products carefully chosen to meet the demands of today's dynamic and diverse customer. From trendy fashion pieces to innovative gadgets, stylish home decor to cutting-edge electronics, Pear Penguin has something for everyone.

Why choose Pear Penguin? Our commitment to quality and customer satisfaction sets us apart. We collaborate with reputable suppliers and brands to ensure that every product meets our high standards. With a focus on durability, functionality, and style, we aim to bring you products that not only meet but exceed your expectations.

Shopping at Pear Penguin is not just about buying products; it's about embracing a lifestyle of convenience and excellence. Our user-friendly website makes the shopping experience seamless, allowing you to browse, select, and purchase with ease. We also pride ourselves on providing excellent customer service, ensuring that your queries and concerns are addressed promptly.

Whether you're looking to revamp your wardrobe, upgrade your living space, or find the perfect gift for a loved one, Pear Penguin is your go-to online destination. Stay tuned for regular updates, new arrivals, and exclusive deals that make your shopping experience with us even more delightful.